Digital Guest Guide by RAELOR Get your guide

Digital Guest Guide

Welcome guests better, before they even ask.

A mobile guide for guesthouses, B&Bs and boutique hotels. We turn your Wi-Fi details, breakfast times, house rules, directions and local tips into one beautiful guide that guests open from a link or a QR code.

Get your guide See a live guide
Illustration of two smiling travellers. She holds up a phone showing the guest guide and he points at it.
  • No app to download
  • No login
  • Designed for your property
  • More than one language
Sound familiar?

The same questions. Every guest. Every stay.

Your team answers them by message, by phone and at the desk, again and again. The answers already exist. They’re just scattered.

What guests ask

  • Hi! What’s the Wi-Fi password?
  • What time is breakfast?
  • How do we get to you from the station?
  • Can we bring the dog?
  • Anywhere good for dinner nearby?
  • Sorry, what time is check-out again?

Where the answers live today

  • WhatsApp threads
  • Booking platform messages
  • A printed sheet in the room
  • A PDF nobody opens
  • Whoever is at the front desk
  • Links sent one by one

Six places to look, so guests ask you instead.

One guide. One link. The whole stay.

Everything guests ask about, in one place they can open any time, on the phone already in their hand.

See what goes inside
What it looks like

A guide your guests will actually want to open.

Designed around your property, with your photos, your colours and your way of talking to guests. It feels like part of your welcome, not a document.

  • A proper welcome Your name, your photos and your tone, from the very first screen.
  • Answers in one tap Guests copy the Wi-Fi password, or message you with the text already written.
  • Your local knowledge The places you’d tell a friend about, one tap from the map.

Sample screens. Every guide is written and designed for the property it belongs to.

How it works

Four steps. We do the heavy lifting.

You know your property inside out. We turn what you know into a guide guests enjoy using. Here’s how it goes.

  1. Your part

    Send us your property details

    Wi-Fi, times, house rules, directions and your favourite local spots. A message, a document or a quick call all work.

  2. Our part

    We design your custom guide

    We write, organise and design it around your property, mobile first, so every answer is easy to find.

  3. Your part

    You review and approve

    Check every detail and ask for changes. Nothing goes live until you’re happy with it.

  4. Your part

    You share it with your guests

    Send the link before arrival. Put the QR code in the room or at reception. Guests open it straight away.

  • Your part: share what you know, then approve.
  • Our part: the writing, structure, design and build.
What’s inside

Everything guests look for, in the order they look for it.

  • Wi-Fi

    Network and password, copied in one tap. The question nobody has to ask again.

  • Check-in and check-out

    Times, keys, late arrivals and how departure works.

  • Breakfast

    When and where it’s served, and what makes yours worth getting up for.

  • House rules

    Quiet hours, smoking, pets, parking or the pool. Clear and friendly, never a wall of text.

  • Directions

    Your address in Google Maps, plus step by step routes by car, train or bus.

  • Local recommendations

    Where to eat, what to see, walks, beaches and day trips. Your knowledge, shared.

  • Contact shortcuts

    WhatsApp, phone and email in one tap, with the message already started.

  • Emergency info

    Local emergency numbers and who to call, easy to find when it matters.

  • More than one language

    Welcome international guests in the language they read best.

Parking, pool hours, late arrivals, the best spot for the sunset. If guests ask about it, it can go in.

Live example

A real guide, already working.

Made for Pousada Hibisco, a guesthouse on Ilha de Boipeba in Bahia, Brazil: everything a guest needs, from the Wi-Fi to the boat across to the island, in Portuguese, English and Spanish.

Try the demo guide (opens in a new tab)

Safe to explore. This public demo is a working copy of the real guide, with the Wi-Fi and the contact buttons switched off. Scan the code to open it on your phone, as a guest would.

The demo guide’s house clock: the day’s times on a 24 hour dial, with breakfast, room cleaning and check-in listed below.
The demo guide in English: “Welcome to Hibisco.” in large type above a photo of the pool.
Opening screen in
Why it works

Good for guests. Good for your team. Good for your brand.

  • Better for guests

    Answers in seconds, on the phone already in their hand. Late at night, at breakfast, on the way in.

  • Better for your team

    Point guests to the guide instead of typing the same answers again. More time for the welcome itself.

  • Better for your brand

    A guide that looks like your place, not a photocopied sheet. It shows care before guests even arrive.

  • Easy to keep current

    New breakfast time? A new favourite café? The guide can be updated, and guests keep the same link.

Who it’s for

Made for independent places to stay.

If guests sleep under your roof and ask you questions, the guide is for you. In Ireland, the UK and beyond.

  • Boutique hotels
  • Guesthouses
  • B&Bs
  • Holiday homes
  • Inns
  • Small hotels
FAQ

Questions owners ask us.

Something we haven’t covered? Ask in the form below and we’ll answer by email.

Ask a question
Do guests need to download an app?

No. The guide opens in the phone’s browser from a link or a QR code. Nothing to install, no account, no login.

Can it match the look of my property?

Yes. Every guide is designed for one property, with your photos, your colours and the way you talk to your guests. It isn’t a template with your logo dropped on top.

Can it be updated later?

Yes. Times change and recommendations change. The guide can be updated, and guests keep using the same link and QR code.

Can it work in more than one language?

Yes. The guide can be built in more than one language, so international guests read it in the one they’re most comfortable with. The Hibisco guide, for example, switches between Portuguese, English and Spanish.

What do you need from me?

The information you already give guests: Wi-Fi details, check-in and check-out times, breakfast, house rules, directions, contacts and your local favourites. A few good photos of the property help too.

How do guests get to it?

However suits you. A link in your booking confirmation or WhatsApp message, a QR code in the room or at reception, or both.

Can I include house rules and local tips?

Of course. Quiet hours, parking or pool notes, plus the restaurants, walks and day trips you’d recommend to a friend.

Get your guide

Give every guest a warmer welcome.

Tell us about your property. A website, a Booking.com or Airbnb listing, or a Google Maps link is enough to start.

  • We look at what you have and reply by email.
  • You get a clear plan for your guide and a quote.
  • This is an enquiry, not an order.

Prefer email? Write to hello@raelor.ai

The same two travellers, smiling. He holds the phone out to show the guide.

Start your guide

Your website, or your Booking.com, Airbnb or Google Maps listing.

Number of rooms, what guests ask most, what you use today.

We only use these details to reply about your guide. Privacy notice (opens in a new tab)